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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dr. Lay Dude (Mr. Average Man)

November 23, 2023

5  out of  5 rating by Dr. Lay Dude (Mr. Average Man)
"Excellent customer service from both Jessica and Kat. Recently I had a billing issue related to the DMV not providing my license validity on time and was reassured by Jessica that everything was fine, despite some confusing letters sent to me. If you're like me in that you live in your renovated vehicle, Statefarm has one of the easiest options for qualifying it as an RV via installing a bed, sink and cook top. Even wood furnace stove tops work and, once I qualified, my rate seemed to nearly half down to $60 from $100. As far as I know they are likely the top in Oregon for affordable state minimum insurance because, if you're also like me, you don't speed and drive safely already so having basic insurance is all I needed. One final thing to note is Statefarm made it very clear if ever I had any concerns that there was a team of people ready to help, who call you back rather fast to answer a question I texted them about. Everyone I have spoken with had a warm and cheery voice, very pleasant to talk with!"

Breanna Crawford

September 27, 2023

5  out of  5 rating by Breanna Crawford
"Jessica and her team have been wonderful to work with. When we started working with them, Jessica took the time to go over our home and auto quote based on our current coverage through another company, made recommendations that would further protect us should the "really bad thing" happen, and was able to keep all the coverage upgrades within the rates of our previous home and auto insurance. Since then, we've had to use our auto insurance coverage and StateFarm and Jessica + her team have been with us the whole way helping us navigate the claims process and some complications that arose from the repairs and accident. Throughout the progress, we have felt so taken care of! Jessica and her team truly care about the well-being of her clients and that means a lot to us!"

Abby Burdick

August 21, 2023

5  out of  5 rating by Abby Burdick
"In the intricate and often overwhelming realm of insurance, finding an agent who stands out is a must. But when that agent is backed by an equally impressive team, it's nothing short of a game-changer! Jessica Anderson, and team, are filled with expertise, team synergy and transparent communication. With a client-centric approach, putting integrity first while prioritizing respect and positivity - they are the gold standard!"

Jaclyn Oakland

August 20, 2023

5  out of  5 rating by Jaclyn Oakland
"Team Jessica Anderson continues to be my go-to in the Home and Auto insurance world! Jessica Anderson is one of a kind and her team are all rockstars! Truly caring, always there for their clients and go above and beyond over and over again. I've continued to send referrals to Jessica and her team, and they've continued to deliver quality service, and great rates. This team really care about clients and their experience. My go-to in Central Oregon for insurance!"

Malia Sutton

August 17, 2023

5  out of  5 rating by Malia Sutton
"Knowledge. Care. Communication. Jessica Anderson.. where do I start! She is the most authentic, trustful, and caring person I have met in Bend, and I will continue to recommend all of my family, friends, and anyone I know who need all things insurance related to Jessica and her team. Each person in this office will take great care of you. Call them today!"

Justin Wixsom

August 14, 2023

5  out of  5 rating by Justin Wixsom
"Jessica Anderson -State Farm Insurance, has far exceeded my expectations. I have finally taken all my insurance and gave it to one brokerage for ease and efficiency and I'm so happy that one brokerage was Jessica Anderson. Her team goes above and beyond for me and my family with my Home, Auto, RV, Construction and Life... I would highly recommend Jessica and her team to anyone in need of any insurance needs!"

Cindy Maricle

August 8, 2023

5  out of  5 rating by Cindy Maricle
"Jessica is both professional and compassionate. A true heart-centered business woman, I confidently trust her expertise."

B Olson

August 8, 2023

5  out of  5 rating by B Olson
"Jessica has a great team and they work very hard to find the appropriate coverage their clients need. It is a pleasure collaborating with them on occasions when coverage options are more challenging."

Steve MacKelvie

May 22, 2023

5  out of  5 rating by Steve MacKelvie
"Endorsing the timely efforts monumental patience of my State Farm agent Tonya Robertson! Like a good neighbor..."

Jessie Cabrera

May 12, 2023

5  out of  5 rating by Jessie Cabrera
"Jessica was so much help with getting our new car insured she made everything super simple and easy I’m glad my girlfriend had State Farm already because coming in as a new customer was a great experience and if your reading reviews to see if you want to bring your business here definitely pass by you won’t regret it and she has an awesome Wonder Woman collection by the way 😁👍"

David Lee

April 27, 2023

5  out of  5 rating by David Lee
"Professional, friendly, and super fast in setting up coverage for our home, cars, and renters insurance. Our agent Tonya answered all our questions, suggested the right plans to protect our valuables, and got us set up for everything in just a day or two. Thank you!"

shannon Hinderberger

January 29, 2023

5  out of  5 rating by shannon Hinderberger
"Tonya and David have done a great job with getting quotes for Home, Auto and life insurance! They made the process of switching from another insurance company in town seamless. I already had business insurance through Jessica so it was a natural fit to work on revised quotes for the other stuff."

Lindsey Marcelino

January 10, 2023

5  out of  5 rating by Lindsey Marcelino
"Great experience working with them. I have been working with David. They are thorough when explaining policies and important information. David goes above and beyond when it comes to having the client’s best interest. I’m really grateful to be working with State Farm because of them."
Profile photo of Lindsay Woods

Lindsay Woods

December 9, 2022

5  out of  5 rating by Lindsay Woods
"Pic of my pup for attention b c hands down the BEST insurance experience I have ever had. Agent Tonya Robertson took great detail of what my needs were, compared different options ( in english bc half the time I have no idea what some of the lingo means) and ended up saving me nearly $1,500 a year on my home and auto for BETTER coverage than what I had with Cincinnati Insurance. Unbelievable. So if you not only want to save money, but have a incredible, painless experience with a team that answers every question, follows up and actually cares - I HIGHLY recommend Tonya and this State Farm branch"

Mark Waters

November 26, 2022

5  out of  5 rating by Mark Waters
"Love Jessica and her crew! Best insurance agency in town—they always go the extra mile and make us feel like they care and we matter. Wouldn’t go anywhere else for our coverage. 🌟💜💙💚🌟"

Rich Parker

October 14, 2022

5  out of  5 rating by Rich Parker
"Jessica Anderson and her incredible team of super heros are truly special. The knowledge, the care, the passion they all have for your home or business to be protected is unmatched. My life is so much easier because of them. Thank you for all the things! #superherosdoexist #wonderwoman #incredibles"

Dillon Campbell

July 21, 2022

5  out of  5 rating by Dillon Campbell
"David was phenomenal. I worked in life and health insurance for many years and I know the challenges that come with it. I thought that David was very professional, very knowledgeable, and very personable. I didn’t have all of the information in front of me when he called but he promised to call me back and delivered on that promise. He made a commitment on a price and delivered on that promise as well. I would highly recommend this agency. I have better coverage for Auto as well as for renters insurance and I am saving over $400 a year. I believe that the first time David contacted me I was quite rude as I had been getting bombarded by phone calls but his demeanor and his respectfulness were amazing. I’m so thankful that he continued to reach out and in the end I was able to save money and I would go back to this agency 100%. Legitimately I believe David should get a raise, as I said before he was phenomenal"

Greg Jackson

July 1, 2022

5  out of  5 rating by Greg Jackson
"Jessica is the best!"

David Wimett

July 1, 2022

5  out of  5 rating by David Wimett
"Such a fun group of agents! Thank you for supporting this community!"

Lisa Sorenson

July 1, 2022

5  out of  5 rating by Lisa Sorenson
"Jessica Anderson and David Hersch are absolutely amazing! Wonderful customer service and attention to detail. Highly recommend working with them!"


July 1, 2022

5  out of  5 rating by J S
"We have used them for a number of our vehicles. Always have been very helpful and very responsive. Thank you"

Lisa Petrie

July 1, 2022

5  out of  5 rating by Lisa Petrie
"Warm and very friendly! Excellent!"

Paxton Crystal

July 1, 2022

5  out of  5 rating by Paxton Crystal

Eva Crystal

July 1, 2022

5  out of  5 rating by Eva Crystal

Trevor Lewis

June 30, 2022

5  out of  5 rating by Trevor Lewis
"As a lender I can safely say that their team is enthusiastic, communicative, and thorough in their service. Great agency for my borrowers."