State Farm® Insurance Agent Jessica Anderson

"Julie McFarlane, at Jessica Anderson State Farm's office, is always helpful with any questions I have. I feel as though I have her on speed dial. Thanks, Julie, for your superior service."

"I am super happy with this agency, when I switched over several years ago they got my rates way down and worked with me on my classic car to get the best deal. Super attentive to anything I need and easy to work with"

"Jenny was very helpful and prompt!"

"Heather was very patient and answered all the questions I had and took the extra time needed to check my driving record and made sure there were no surprises or changes in the great auto quote she provided me. She took the time needed to break down the "Drive Safe And Save" BEACON, milage tracker. She was prompt in both her follow up call as well in her email correspondence. Today she returned my call even as I was leaving here a message on her answering machine. And she was true to her word and provided me a lower cost auto quote then my Progressive policy and didn't hit me with any down payment charges or start up cost. Big plus for that. She was really understanding regarding breaking down the grace period and how many days I have should I be a few days late in making a payment. Heather explained that there were no extra charges tagged on for a late fee 😮 I was really greatful for her going out of here way to go the extra mile & extend such gracious "perks" to begin my policy with Farmers Insurance. Iook forward to doing business with Farmers Insurance and I hope as a customer I can extend the same gracious favor by being a quality customer to your agency Thank you, Beth 🙂"

"We were referred to State Farm after getting a notice of non-renewal from Farmers for our homeowners policy, and all too common issue for us La Pine residents. Jessica worked seamlessly with our Farmers Agent to procure and bind coverage (and we ended up saving in the long run, for even better coverage than we had in the first place!) Thank you Jessica!"

"The office of Jessica Anderson of State Farm has been our insurance since 2010. She personally took the time when we first signed up with her to go through our policies and gave us the best insurance coverage for our money. Anytime we have needed our insurance to come through for us they have and not only that her office staff has been compassionate, efficient and knowledgeable. For those reasons, this is one recommendation I would not pass up."

"If you’re looking for a local insurance agent in Bend for home, auto, or business insurance, this office is a great choice. They take the time to explain coverage options clearly and make sure you actually understand your policies instead of just selling you something. The team is also professional, responsive, and genuinely cares about taking care of their clients. I personally work with Lauren Ehlers, and she is fantastic—knowledgeable, friendly, and always quick to help with questions or policy updates. Highly recommend Jessica Anderson’s State Farm office in Bend if you want a reliable local insurance team that’s easy to work with and truly looks out for you."

"Jessica Anderson and all of her wonderful team have been amazing to work with! I worked with Lauren directly, she was very professional and detailed oriented not to mention she got a great rate! Highly recommended."

"Lauren Ehlers at Jessica Anderson State Farm is great to work with. She’s very knowledgeable about home and auto insurance, explains the options clearly, and makes the whole process easy. Friendly, responsive, and someone you can trust to give you straight answers. I’d absolutely recommend her."

"Lauren Ehlers is awesome. She makes insurance not seem like a business, but like a family. Her and her team are amazing to work with and don't treat you like any other insurance group. They treat you like family."

"I highly recommend Lauren Ehlers at Jessica Anderson State Farm Insurance. Lauren is professional, knowledgeable, and incredibly easy to work with. She takes the time to explain everything clearly, answers questions thoroughly, and genuinely looks out for your best interests. You never feel rushed or pressured — just supported and well taken care of. On top of that, she’s simply a kind, trustworthy person who truly cares about her clients. If you’re looking for someone reliable who makes the insurance process smooth and stress-free, Lauren is the one to call."

"I was recently referred to this State Farm branch and had the pleasure of working with Heather. She provided an exceptional experience, securing significantly better rates for both my auto and homeowners insurance compared to my previous coverage with Progressive. Heather and her team were highly professional, offering a variety of tailored options to ensure I have the appropriate coverage. I strongly recommend this agency for their helpfulness and expertise."

"I recently moved to Bend and chose this State Farm office because they have such great local reviews. They really live up to their reputation. Heather, my agent, and Lauren have both gone out of their way to thoroughly answer all my questions and help me get the exact policies I wanted. They are very friendly and supportive every step of the way! :)"

"Jessica Anderson and her team provided fantastic service! They are friendly, kind, and efficient. They were able to set up unique coverage for my home when multiple other companies turned me down. Highly recommend this team!"

"Working with Julie at Jessica Anderson State Farm has been a great experience. Julie and her associates are all professional, knowledgeable and I feel that do a great job informing us and getting us the best rates for our policies. They are easy to work with and communicate effectively. I would recommend them to friends, family and community members."

"We started a business in Klamath Falls and we have been very fortunate to have Tonya Robertson as our agent through this State Farm branch. She assisted us with several layers of coverage and worked with our attorney's documents and LLC issues and was very helpful. Thanks Tonya!"

"Tonya was incredible! My mother is 84 and mostly blind and she was able to take the time with her and discuss coverages comparing them to her now old insurance and with better coverage on property saved us (literally not exaggerating) $4,387.00. That's a life changing rate decrease! Thank you so much Tonya for all you've done to help make our lives easier with less stress."

"Julie is the absolute best!"

"As an Insurance Professional myself, I work closely with this State Farm agency as an industry partner. They are exactly who you want on your side. Jessica and Lauren run a wonderful agency- responsive, knowledgeable, and genuinely committed to doing right by their clients. We regularly refer business back and forth because I trust their process, their communication, and their follow-through; not to mention their friendly and kind attitude."

"Jessica and everyone in her office Jenny,Julie,Karesa,Lauren,Heather, Tonya are the most awesome crew I have ever worked with. Always take care of my questions! Great service!"

"Great service from this woman owned business. Highly recommend."

"Fumbled the whole thing for me. Went back to State Farm after they beat Progressive's price. Did the whole phone interview, asked to pay the 6 month premium, the agent only charged me for the first month, then when I caught it, apologized and charged me for the rest. 2 weeks later, I get a call saying my policy is going to be cancelled because I've listed married ( when I'm not) and did not include my husband's info. Confused and bewildered, I didn't understand how this could have happened considering I would not say I'm married when I'm not. I leave a vm before leaving on a trip, freaked out that my car won't be covered by insurance upon returning. The office says they will handle it with underwriters. I get a letter upon returning from said trip, saying car insurance isn't cancelled and then 2 weeks later, get a bill for $487. Reach out, again, saying is this in addition to the 6 months already paid? They say, oh no, our system just didn't have your payment updated??!!? What ?! I paid for this in beginning of October, it is now November 19th. Then I get a letter from the same agent stating that since those two prices are now different ( the early October rate and the rate now), I owe another $20. I cannot with this agent or her team. After much back and forth today on the phone, them gaslighting me into saying that it was my fault that I clicked "domestic partnership" on the online application ( I didn't even think the state of Oregon recognized those - so why would I have done that) I've realized that these agents will not take any kind of accountability for their errors or make it right for the customer. It's not about the $20, it's about good customer service and doing it right , THE FIRST TIME. But hey, there's lots of agents in town! Be warned, don't choose this one, they'll quote you one price and ask for more later because of easily avoidable errors on their end."

"Jenny and the staff have been so kind and knowledgable. They provided auto, rental and RV insurance. When I get back to Oregon I will definitely give them a call to get covered."

"Jessica’s how do I begin to say How Thankful we are for you and your Agents (Julie )I absolute love that you are so quick to make sure we Bob and I are taken Care of with the best advice and so forth ! We wouldn’t want anyone else ! Again from the bottom of our heart we love and appriciate you all."

"I have worked with them for years and love the customer service they have provided for my family. I live 3 hours away from this branch and still only use them."