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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Ehlers

February 17, 2026

5  out of  5
rating by Tim Ehlers
"Jessica Anderson and all of her wonderful team have been amazing to work with! I worked with Lauren directly, she was very professional and detailed oriented not to mention she got a great rate! Highly recommended."
We responded:
"Tim, thank you so much for taking the time to leave a thoughtful review! My team and I truly appreciate you and all of your support. We're so happy that you are part of our State Farm family and we are always here to help! - Jessica"
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Patrick B

February 15, 2026

5  out of  5
rating by Patrick B
"Lauren Ehlers at Jessica Anderson State Farm is great to work with. She’s very knowledgeable about home and auto insurance, explains the options clearly, and makes the whole process easy. Friendly, responsive, and someone you can trust to give you straight answers. I’d absolutely recommend her."
We responded:
"Patrick, Thanks so much for taking the time to share your experience with Lauren. We think she is pretty great too!! So glad to have you as a part of our State Farm family! - Jessica "
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Marcus Brammell

February 10, 2026

5  out of  5
rating by Marcus Brammell
"Lauren Ehlers is awesome. She makes insurance not seem like a business, but like a family. Her and her team are amazing to work with and don't treat you like any other insurance group. They treat you like family."
We responded:
"Marcus, we are so happy to heat this about Lauren! She truly cares about our customers and I am so happy it doesn't go unnoticed. Thank you so much for taking a moment to share this with us! We appreciate you. - Jessica"
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Jeremy Firkins

February 10, 2026

5  out of  5
rating by Jeremy Firkins
"I highly recommend Lauren Ehlers at Jessica Anderson State Farm Insurance. Lauren is professional, knowledgeable, and incredibly easy to work with. She takes the time to explain everything clearly, answers questions thoroughly, and genuinely looks out for your best interests. You never feel rushed or pressured — just supported and well taken care of. On top of that, she’s simply a kind, trustworthy person who truly cares about her clients. If you’re looking for someone reliable who makes the insurance process smooth and stress-free, Lauren is the one to call."
We responded:
"Jeremy, thank you so much for your kind words and detailed review about Lauren! We are so happy to hear that she took such great care of you. Your experience is exactly what we strive for and we're so grateful it was delivered! Your recommendation means the world to us and we truly appreciate you! If you need anything at all, please don't hesitate to call. - Jessica"
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Dusty McMichen

February 5, 2026

5  out of  5
rating by Dusty McMichen
"I was recently referred to this State Farm branch and had the pleasure of working with Heather. She provided an exceptional experience, securing significantly better rates for both my auto and homeowners insurance compared to my previous coverage with Progressive. Heather and her team were highly professional, offering a variety of tailored options to ensure I have the appropriate coverage. I strongly recommend this agency for their helpfulness and expertise."
We responded:
"Dusty, thank you for taking a moment to share your positive experience with us! We are so happy to hear that Heather took such great care of you. Your feedback is not only important to us but also very much appreciated. Your recommendation means the world to us! We’re excited to serve your future insurance needs! - Jessica"
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Andrew Thompson

February 2, 2026

5  out of  5
rating by Andrew Thompson
"I recently moved to Bend and chose this State Farm office because they have such great local reviews. They really live up to their reputation. Heather, my agent, and Lauren have both gone out of their way to thoroughly answer all my questions and help me get the exact policies I wanted. They are very friendly and supportive every step of the way! :)"
We responded:
"Andrew, thank you so much for taking the time to share your positive experience with our State Farm Agency! We truly appreciate your kind words and we are always here to help. If you need anything at all, please don't hesitate to reach out! - Jessica"
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Molly O'Neal

January 24, 2026

5  out of  5
rating by Molly O'Neal
"Jessica Anderson and her team provided fantastic service! They are friendly, kind, and efficient. They were able to set up unique coverage for my home when multiple other companies turned me down. Highly recommend this team!"
We responded:
"Thank you so much for your kind words, Molly! We appreciate you and your recommendation more than you know. Our team is always here to help! If you need anything at all, please don't hesitate to call! - Jessica"
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Nicole Perullo

January 15, 2026

5  out of  5
rating by Nicole Perullo
"Working with Julie at Jessica Anderson State Farm has been a great experience. Julie and her associates are all professional, knowledgeable and I feel that do a great job informing us and getting us the best rates for our policies. They are easy to work with and communicate effectively. I would recommend them to friends, family and community members."
We responded:
"Nicole, I’m so happy to hear Julie took such great care of you and we could provide you with a positive insurance experience! The best compliment my team and I can get is being recommended to others. We appreciate your support! - Jessica"
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Jeffery Winter

January 13, 2026

5  out of  5
rating by Jeffery Winter
"We started a business in Klamath Falls and we have been very fortunate to have Tonya Robertson as our agent through this State Farm branch. She assisted us with several layers of coverage and worked with our attorney's documents and LLC issues and was very helpful. Thanks Tonya!"
We responded:
"Jeffery, thank you so much for sharing this awesome feedback about Tonya's service! I'm so glad our team has been able to give you such a great experience with our State Farm Agency. We appreciate you! - Jessica"
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Lizz M

January 12, 2026

5  out of  5
rating by Lizz M
"Tonya was incredible! My mother is 84 and mostly blind and she was able to take the time with her and discuss coverages comparing them to her now old insurance and with better coverage on property saved us (literally not exaggerating) $4,387.00. That's a life changing rate decrease! Thank you so much Tonya for all you've done to help make our lives easier with less stress."
We responded:
"Lizz, this made my day! I’m so happy to hear Tonya took such great care of you and your mother. Thank you so much for taking a moment to express your satisfaction with our office. We appreciate you! - Jessica"
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Tiresha Davidson

December 27, 2025

5  out of  5
rating by Tiresha Davidson
"Julie is the absolute best!"
We responded:
"Tiresha, thank you so much for taking the time to share this about Julie! She truly goes above and beyond and we're so happy that it doesn't go unnoticed. We appreciate you! - Jessica"
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Noah Chemtov

December 19, 2025

5  out of  5
rating by Noah Chemtov
"As an Insurance Professional myself, I work closely with this State Farm agency as an industry partner. They are exactly who you want on your side. Jessica and Lauren run a wonderful agency- responsive, knowledgeable, and genuinely committed to doing right by their clients. We regularly refer business back and forth because I trust their process, their communication, and their follow-through; not to mention their friendly and kind attitude."
We responded:
"Noah, thank you so much for taking the time to share this with us! Working with you is truly a pleasure and we are always here to help. We appreciate you and your support! Your kind words mean the world to us and we are so grateful to work with you. - Jessica"
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Teresa E

December 10, 2025

5  out of  5
rating by Teresa E
"Jessica and everyone in her office Jenny,Julie,Karesa,Lauren,Heather, Tonya are the most awesome crew I have ever worked with. Always take care of my questions! Great service!"
We responded:
"Teresa, thank you so much for sharing your experience with our office! My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Jessica"
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ken morris

December 2, 2025

5  out of  5
rating by ken morris
"Great service from this woman owned business. Highly recommend."
We responded:
"Ken, thank you so much for taking the time to share this with us! We appreciate your kind words and your recommendation. - Jessica"
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Tiffany Steiner

December 1, 2025

1  out of  5
rating by Tiffany Steiner
"Fumbled the whole thing for me. Went back to State Farm after they beat Progressive's price. Did the whole phone interview, asked to pay the 6 month premium, the agent only charged me for the first month, then when I caught it, apologized and charged me for the rest. 2 weeks later, I get a call saying my policy is going to be cancelled because I've listed married ( when I'm not) and did not include my husband's info. Confused and bewildered, I didn't understand how this could have happened considering I would not say I'm married when I'm not. I leave a vm before leaving on a trip, freaked out that my car won't be covered by insurance upon returning. The office says they will handle it with underwriters. I get a letter upon returning from said trip, saying car insurance isn't cancelled and then 2 weeks later, get a bill for $487. Reach out, again, saying is this in addition to the 6 months already paid? They say, oh no, our system just didn't have your payment updated??!!? What ?! I paid for this in beginning of October, it is now November 19th. Then I get a letter from the same agent stating that since those two prices are now different ( the early October rate and the rate now), I owe another $20. I cannot with this agent or her team. After much back and forth today on the phone, them gaslighting me into saying that it was my fault that I clicked "domestic partnership" on the online application ( I didn't even think the state of Oregon recognized those - so why would I have done that) I've realized that these agents will not take any kind of accountability for their errors or make it right for the customer. It's not about the $20, it's about good customer service and doing it right , THE FIRST TIME. But hey, there's lots of agents in town! Be warned, don't choose this one, they'll quote you one price and ask for more later because of easily avoidable errors on their end."
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PJ

November 29, 2025

5  out of  5
rating by PJ
"Jenny and the staff have been so kind and knowledgable. They provided auto, rental and RV insurance. When I get back to Oregon I will definitely give them a call to get covered."
We responded:
"Thank you so much for sharing this with us, PJ! Our team truly appreciates you and all of your kind words. We look forward to hearing from you! - Jessica"
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Heather Moss

November 27, 2025

5  out of  5
rating by Heather Moss
"Jessica’s how do I begin to say How Thankful we are for you and your Agents (Julie )I absolute love that you are so quick to make sure we Bob and I are taken Care of with the best advice and so forth ! We wouldn’t want anyone else ! Again from the bottom of our heart we love and appriciate you all."
We responded:
"We love you guys!!!!!!! Thank you thank you for giving us some Google (Goober hehe) love. "
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Erin Porter

November 25, 2025

5  out of  5
rating by Erin Porter
"I have worked with them for years and love the customer service they have provided for my family. I live 3 hours away from this branch and still only use them."
We responded:
"Erin, thank you so much for taking the time to share this with us! Our team will always strive to leave you with a positive customer service experience. We are so lucky to have customers like you and we look forward to working with you for many years to come! - Jessica"
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Robin Wilson

November 25, 2025

5  out of  5
rating by Robin Wilson
"Julie McFarlane is awesome. She explains everything so that I can understand it and is always there when I need her. She goes the extra mile and works hard to get great coverage at a fair price."
We responded:
"Robin, thank you so much for taking the time to share this with us! We are so happy to hear that Julie took such great care of you, and is always there when you need her! We are so grateful that you are part of our State Farm family. - Jessica"
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Richard Moore

November 20, 2025

5  out of  5
rating by Richard Moore
"Working with Lauren Ehlers at Jessica Anderson State Farm has been an incredible experience. She’s proactive, thoughtful, and genuinely committed to making sure everything is handled quickly and clearly. Any time I’ve had a question about my auto, home, or renters insurance, she’s right there with answers — and always with a friendly, reassuring attitude that makes the whole process feel easy. The entire team at Jessica Anderson State Farm operates with a level of professionalism and care that really stands out. They’re consistent, dependable, and truly focused on their clients. Knowing Lauren and this team are in my corner gives me so much peace of mind. I can’t recommend them enough!"
We responded:
"Richard, thank you so much for your detailed and kind review! We are so beyond happy that Lauren has made your experience with our State Farm Agency such a positive one. She goes above and beyond for our customers and I am so thrilled that it doesn't go unnoticed. My team and I are always here to help. Our goal will always be to leave you with a satisfied experience and I am so glad that we did! Thank you for the recommendation. We are very grateful that you are part of our State Farm family! - Jessica"
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John Danville

November 19, 2025

5  out of  5
rating by John Danville
"If you ain’t 1st you’re last ❗️Jessica Andrew’s State Farm is first in my book they rock 🤘🤘"
We responded:
"John, thank you so much!! My team and I appreciate you and your support more than you know. We are so grateful that you are part of our State Farm family. We look forward to working with you for many years to come! - Jessica"
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Robin Rife

November 17, 2025

5  out of  5
rating by Robin Rife
"The Jessica Anderson State Farm team came highly recommended by a friend and now I can make the same recommendation without reservation. Call me old fashioned, but there's just something about a local office with human beings you can speak to about your needs. No more getting lost in a phone tree or being left on hold forever. Whether in person or on the phone, Julie is one of the friendly faces of JASF and has taken such great care of us over the years. Prompt, helpful service, from people within my community...I'm so grateful."
We responded:
"Robin, thank you so much for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
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Joan Landsberg

November 14, 2025

5  out of  5
rating by Joan Landsberg
"Always cooperative, never pushy, give me the options and I decide what I want/need. Always friendly and cooperative."
We responded:
"Joan, I'm grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jessica"
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Jamie Perez

November 13, 2025

5  out of  5
rating by Jamie Perez
"AMAZING CUSTOMER SERVICE!! Very helpful with getting me the information I need and was able to answer all my questions"
We responded:
"Jamie, it is always our mission to provide you with excellent customer care. We appreciate you and your time more than you know! Thank you! - Jessica"
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Robert Larkins

November 11, 2025

5  out of  5
rating by Robert Larkins
"All of the people at Jessica Anderson’s State Farm have always been very helpful and informative in helping me with my insurance coverage needs. A special shout out to Lauren, Karesa and Tonya. Great work all!"
We responded:
"Robert, thank you so much for your kind words about our State Farm Agency. Your experience is exactly what we strive for. We appreciate you and all of your support! - Jessica"